Privacy Policy

1. Information We Collect

 

 

We may collect and process the following types of personal data:

 

• Full name

• Email address

• Postal address and delivery information

• Phone number

• Payment and order details (processed securely through third-party payment providers)

• Enquiry details submitted through forms or email

 

 

We only collect personal data that you voluntarily provide or that is necessary to fulfil your order or enquiry.

 

 

2. How We Use Your Information

 

 

We use your personal data to:

 

• Process and fulfil your orders and bookings

• Respond to enquiries or service requests

• Send order updates, shipping confirmations, or essential service emails

• Comply with legal obligations and prevent fraud

 

 

We do not sell or rent your personal data to any third parties.

 

 

3. Legal Basis for Processing

 

 

We process your personal data under one or more of the following legal bases:

 

• Performance of a contract (e.g. processing your order)

• Your consent (e.g. marketing communications)

• Compliance with legal obligations

• Our legitimate business interests (e.g. improving services and security)

 

 

 

4. How We Store and Protect Your Data

 

 

We use secure servers and trusted service providers to store your information. Data is retained only for as long as necessary to fulfil the purpose it was collected for, comply with legal requirements, or resolve disputes.

 

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

 

 

5. Sharing Your Information

 

 

We may share personal data with:

 

• Delivery and courier services to fulfil your order

• Secure payment processors to handle transactions

• Service providers who support our business operations (e.g. website hosting, email marketing tools)

 

 

All third parties are required to handle your data securely and in compliance with data protection law.

 

 

6. Your Rights

 

 

Under UK GDPR, you have the right to:

 

• Access your personal data

• Rectify inaccurate or incomplete data

• Request deletion of your data (where legally applicable)

• Restrict or object to certain processing

• Withdraw consent at any time (where consent is the legal basis)

• Lodge a complaint with Information Commissioner’s Office (ICO)

 

 

To exercise your rights, contact us at [Insert Business Email].

 

 

7. Cookies and Tracking

 

 

Our website uses cookies and similar technologies to improve user experience and website functionality. You can manage cookie preferences in your browser settings. For more information, please refer to our Cookie Policy.

 

 

8. International Transfers

 

 

If personal data is transferred outside the UK, we ensure adequate safeguards are in place to protect your data in compliance with UK GDPR.

 

 

9. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

 

 

For any questions or to exercise your data rights, please contact:

Glykos Evodia

Email: glykosevodia@gmail.com

Website: www.glykosevodia.com